How much does it cost to ship?

FREE Delivery to any UK address; no matter the size.

The standard free delivery is available for all orders through our site. If the item is in stock in our warehouse, your item will be dispatched within one working day.  However, you can opt for Express Delivery at checkout (this will typically arrive the next day after placing your order). The cut-off time for same working day dispatch is 1 pm. 

There is a fee associated with all International orders going outside of the United Kingdom. Unfortunately for orders outside of the UK, Dronescend is not responsible for any customs and taxes applied to your order.

When will my order be dispatched?

Orders are usually dispatched within one working day after your payment has cleared. The cut-off time for same working day dispatch is 1 pm. If you choose Express Delivery at checkout, your order will be dispatched on the same working day (applies on Monday - Friday only). In case of a pre-order, it will be dispatched once we receive the stock in our warehouse.

When will I receive my order?

Once an order is shipped from our warehouse, you can expect it to arrive within 1-4 working days from the date of dispatch. If you have any questions, send us an email.

What happens in case of damage?

If your item gets damaged in transit, please contact us immediately and we will resolve the issue. Please save all packaging materials and damaged goods, as it will be required for filing a claim with the courier company.

RETURNS

REFUNDS (IF APPLICABLE)

Once your return is received and inspected, we will email you to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 5 - 10 working days.

Late or missing refunds (if applicable)
If you haven’t received a refund, first contact your bank and explain that you are expecting some funds. There is often some processing time before a refund is officially posted on your account.
If you’ve done all this and still have not received your refund, please contact us via email. 

EXCHANGES (IF APPLICABLE)

If you need to exchange an item, please contact us via phone or email, and we will provide you with an address to send the items back to.

GIFTS

If the item was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to give to you later, we will refund the gift giver, and they will find out about your return.

SHIPPING

To return your product, you should email us, and we will provide you with an address to send the items back to.

FAULTY ITEMS

Faulty items must be reported within 30 days of delivery and returned within 15 days from when they are reported to us. If you send an item back to us without appropriate shipping, any incurred charges by us as a result of the return will be deducted from your refund. You will be responsible for your shipping costs for returning your item. Shipping costs are non-refundable [unless there was a fault from our end]. 

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

Buy Now, Pay Later

We understand that buying a high-quality drone such as the DJI Mini 2 Fly More Combo can be expensive. We have used our industry knowledge to select the best possible drone finance provider, Klarna, to offer you the finance package of your choice. Spread the cost of your next drone with our Buy Now Pay Later merchant. Drone finance is now affordable, with 0% interest available for most of our products. Dronescend only offers drone finance from trusted experts.

How Does Drone Finance Work? 

We have partnered with Klarna to allow you to spread your payments, making your drone finance affordable. Drone finance on our website can be completed in four simple steps:

1. Add an item to the shopping basket.
2. Complete your personal information and delivery address.
3. Choose your prefered payment method and head to the drone finance merchant's website.
4. Choose your repayment option and complete the order.

Frequently Asked Questions

We understand you might have some questions, so we have listed some common ones below. If you still find that we have been unable to answer your questions on drone finance below, feel free to reach out to us by email.

How much does it cost to ship?

FREE Delivery to any UK address; no matter the size.

The standard free delivery is available for all orders through our site. If the item is in stock in our warehouse, your item will be dispatched within one working day.  However, you can opt for Express Delivery at checkout (this will typically arrive the next day after placing your order). The cut-off time for same working day dispatch is 1 pm. 

There is a fee associated with all International orders going outside of the United Kingdom. Unfortunately for orders outside of the UK, Dronescend is not responsible for any customs and taxes applied to your order.

When will my order be dispatched?

Orders are usually dispatched within one working day after your payment has cleared. The cut-off time for same working day dispatch is 1 pm. If you choose Express Delivery at checkout, your order will be dispatched on the same working day (applies on Monday - Friday only). In case of a pre-order, it will be dispatched once we receive the stock in our warehouse.

When will I receive my order?

Once an order is shipped from our warehouse, you can expect it to arrive within 1-4 working days from the date of dispatch. If you have any questions, send us an email.

What happens in case of damage?

If your item gets damaged in transit, please contact us immediately and we will resolve the issue. Please save all packaging materials and damaged goods, as it will be required for filing a claim with the courier company.

RETURNS

REFUNDS (IF APPLICABLE)

Once your return is received and inspected, we will email you to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 5 - 10 working days.

Late or missing refunds (if applicable)
If you haven’t received a refund, first contact your bank and explain that you are expecting some funds. There is often some processing time before a refund is officially posted on your account.
If you’ve done all this and still have not received your refund, please contact us via email. 

EXCHANGES (IF APPLICABLE)

If you need to exchange an item, please contact us via phone or email, and we will provide you with an address to send the items back to.

GIFTS

If the item was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to give to you later, we will refund the gift giver, and they will find out about your return.

SHIPPING

To return your product, you should email us, and we will provide you with an address to send the items back to.

FAULTY ITEMS

Faulty items must be reported within 30 days of delivery and returned within 15 days from when they are reported to us. If you send an item back to us without appropriate shipping, any incurred charges by us as a result of the return will be deducted from your refund. You will be responsible for your shipping costs for returning your item. Shipping costs are non-refundable [unless there was a fault from our end]. 

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

Buy Now, Pay Later

We understand that buying a high-quality drone such as the DJI Mini 2 Fly More Combo can be expensive. We have used our industry knowledge to select the best possible drone finance provider, Klarna, to offer you the finance package of your choice. Spread the cost of your next drone with our Buy Now Pay Later merchant. Drone finance is now affordable, with 0% interest available for most of our products. Dronescend only offers drone finance from trusted experts.

How Does Drone Finance Work? 

We have partnered with Klarna to allow you to spread your payments, making your drone finance affordable. Drone finance on our website can be completed in four simple steps:

1. Add an item to the shopping basket.
2. Complete your personal information and delivery address.
3. Choose your prefered payment method and head to the drone finance merchant's website.
4. Choose your repayment option and complete the order.

Frequently Asked Questions

We understand you might have some questions, so we have listed some common ones below. If you still find that we have been unable to answer your questions on drone finance below, feel free to reach out to us by email.

How much does it cost to ship?

FREE Delivery to any UK address; no matter the size.

The standard free delivery is available for all orders through our site. If the item is in stock in our warehouse, your item will be dispatched within one working day.  However, you can opt for Express Delivery at checkout (this will typically arrive the next day after placing your order). The cut-off time for same working day dispatch is 1 pm. 

There is a fee associated with all International orders going outside of the United Kingdom. Unfortunately for orders outside of the UK, Dronescend is not responsible for any customs and taxes applied to your order.

When will my order be dispatched?

Orders are usually dispatched within one working day after your payment has cleared. The cut-off time for same working day dispatch is 1 pm. If you choose Express Delivery at checkout, your order will be dispatched on the same working day (applies on Monday - Friday only). In case of a pre-order, it will be dispatched once we receive the stock in our warehouse.

When will I receive my order?

Once an order is shipped from our warehouse, you can expect it to arrive within 1-4 working days from the date of dispatch. If you have any questions, send us an email.

What happens in case of damage?

If your item gets damaged in transit, please contact us immediately and we will resolve the issue. Please save all packaging materials and damaged goods, as it will be required for filing a claim with the courier company.

RETURNS

REFUNDS (IF APPLICABLE)

Once your return is received and inspected, we will email you to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 5 - 10 working days.

Late or missing refunds (if applicable)
If you haven’t received a refund, first contact your bank and explain that you are expecting some funds. There is often some processing time before a refund is officially posted on your account.
If you’ve done all this and still have not received your refund, please contact us via email. 

EXCHANGES (IF APPLICABLE)

If you need to exchange an item, please contact us via phone or email, and we will provide you with an address to send the items back to.

GIFTS

If the item was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to give to you later, we will refund the gift giver, and they will find out about your return.

SHIPPING

To return your product, you should email us, and we will provide you with an address to send the items back to.

FAULTY ITEMS

Faulty items must be reported within 30 days of delivery and returned within 15 days from when they are reported to us. If you send an item back to us without appropriate shipping, any incurred charges by us as a result of the return will be deducted from your refund. You will be responsible for your shipping costs for returning your item. Shipping costs are non-refundable [unless there was a fault from our end]. 

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

Buy Now, Pay Later

We understand that buying a high-quality drone such as the DJI Mini 2 Fly More Combo can be expensive. We have used our industry knowledge to select the best possible drone finance provider, Klarna, to offer you the finance package of your choice. Spread the cost of your next drone with our Buy Now Pay Later merchant. Drone finance is now affordable, with 0% interest available for most of our products. Dronescend only offers drone finance from trusted experts.

How Does Drone Finance Work? 

We have partnered with Klarna to allow you to spread your payments, making your drone finance affordable. Drone finance on our website can be completed in four simple steps:

1. Add an item to the shopping basket.
2. Complete your personal information and delivery address.
3. Choose your prefered payment method and head to the drone finance merchant's website.
4. Choose your repayment option and complete the order.

Frequently Asked Questions

We understand you might have some questions, so we have listed some common ones below. If you still find that we have been unable to answer your questions on drone finance below, feel free to reach out to us by email.

How much does it cost to ship?

FREE Delivery to any UK address; no matter the size.

The standard free delivery is available for all orders through our site. If the item is in stock in our warehouse, your item will be dispatched within one working day.  However, you can opt for Express Delivery at checkout (this will typically arrive the next day after placing your order). The cut-off time for same working day dispatch is 1 pm. 

There is a fee associated with all International orders going outside of the United Kingdom. Unfortunately for orders outside of the UK, Dronescend is not responsible for any customs and taxes applied to your order.

When will my order be dispatched?

Orders are usually dispatched within one working day after your payment has cleared. The cut-off time for same working day dispatch is 1 pm. If you choose Express Delivery at checkout, your order will be dispatched on the same working day (applies on Monday - Friday only). In case of a pre-order, it will be dispatched once we receive the stock in our warehouse.

When will I receive my order?

Once an order is shipped from our warehouse, you can expect it to arrive within 1-4 working days from the date of dispatch. If you have any questions, send us an email.

What happens in case of damage?

If your item gets damaged in transit, please contact us immediately and we will resolve the issue. Please save all packaging materials and damaged goods, as it will be required for filing a claim with the courier company.

RETURNS

REFUNDS (IF APPLICABLE)

Once your return is received and inspected, we will email you to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 5 - 10 working days.

Late or missing refunds (if applicable)
If you haven’t received a refund, first contact your bank and explain that you are expecting some funds. There is often some processing time before a refund is officially posted on your account.
If you’ve done all this and still have not received your refund, please contact us via email. 

EXCHANGES (IF APPLICABLE)

If you need to exchange an item, please contact us via phone or email, and we will provide you with an address to send the items back to.

GIFTS

If the item was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to give to you later, we will refund the gift giver, and they will find out about your return.

SHIPPING

To return your product, you should email us, and we will provide you with an address to send the items back to.

FAULTY ITEMS

Faulty items must be reported within 30 days of delivery and returned within 15 days from when they are reported to us. If you send an item back to us without appropriate shipping, any incurred charges by us as a result of the return will be deducted from your refund. You will be responsible for your shipping costs for returning your item. Shipping costs are non-refundable [unless there was a fault from our end]. 

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

Buy Now, Pay Later

We understand that buying a high-quality drone such as the DJI Mini 2 Fly More Combo can be expensive. We have used our industry knowledge to select the best possible drone finance provider, Klarna, to offer you the finance package of your choice. Spread the cost of your next drone with our Buy Now Pay Later merchant. Drone finance is now affordable, with 0% interest available for most of our products. Dronescend only offers drone finance from trusted experts.

How Does Drone Finance Work? 

We have partnered with Klarna to allow you to spread your payments, making your drone finance affordable. Drone finance on our website can be completed in four simple steps:

1. Add an item to the shopping basket.
2. Complete your personal information and delivery address.
3. Choose your prefered payment method and head to the drone finance merchant's website.
4. Choose your repayment option and complete the order.

Frequently Asked Questions

We understand you might have some questions, so we have listed some common ones below. If you still find that we have been unable to answer your questions on drone finance below, feel free to reach out to us by email.

How much does it cost to ship?

FREE Delivery to any UK address; no matter the size.

The standard free delivery is available for all orders through our site. If the item is in stock in our warehouse, your item will be dispatched within one working day.  However, you can opt for Express Delivery at checkout (this will typically arrive the next day after placing your order). The cut-off time for same working day dispatch is 1 pm. 

There is a fee associated with all International orders going outside of the United Kingdom. Unfortunately for orders outside of the UK, Dronescend is not responsible for any customs and taxes applied to your order.

When will my order be dispatched?

Orders are usually dispatched within one working day after your payment has cleared. The cut-off time for same working day dispatch is 1 pm. If you choose Express Delivery at checkout, your order will be dispatched on the same working day (applies on Monday - Friday only). In case of a pre-order, it will be dispatched once we receive the stock in our warehouse.

When will I receive my order?

Once an order is shipped from our warehouse, you can expect it to arrive within 1-4 working days from the date of dispatch. If you have any questions, send us an email.

What happens in case of damage?

If your item gets damaged in transit, please contact us immediately and we will resolve the issue. Please save all packaging materials and damaged goods, as it will be required for filing a claim with the courier company.

RETURNS

REFUNDS (IF APPLICABLE)

Once your return is received and inspected, we will email you to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 5 - 10 working days.

Late or missing refunds (if applicable)
If you haven’t received a refund, first contact your bank and explain that you are expecting some funds. There is often some processing time before a refund is officially posted on your account.
If you’ve done all this and still have not received your refund, please contact us via email. 

EXCHANGES (IF APPLICABLE)

If you need to exchange an item, please contact us via phone or email, and we will provide you with an address to send the items back to.

GIFTS

If the item was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to give to you later, we will refund the gift giver, and they will find out about your return.

SHIPPING

To return your product, you should email us, and we will provide you with an address to send the items back to.

FAULTY ITEMS

Faulty items must be reported within 30 days of delivery and returned within 15 days from when they are reported to us. If you send an item back to us without appropriate shipping, any incurred charges by us as a result of the return will be deducted from your refund. You will be responsible for your shipping costs for returning your item. Shipping costs are non-refundable [unless there was a fault from our end]. 

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

Buy Now, Pay Later

We understand that buying a high-quality drone such as the DJI Mini 2 Fly More Combo can be expensive. We have used our industry knowledge to select the best possible drone finance provider, Klarna, to offer you the finance package of your choice. Spread the cost of your next drone with our Buy Now Pay Later merchant. Drone finance is now affordable, with 0% interest available for most of our products. Dronescend only offers drone finance from trusted experts.

How Does Drone Finance Work? 

We have partnered with Klarna to allow you to spread your payments, making your drone finance affordable. Drone finance on our website can be completed in four simple steps:

1. Add an item to the shopping basket.
2. Complete your personal information and delivery address.
3. Choose your prefered payment method and head to the drone finance merchant's website.
4. Choose your repayment option and complete the order.

Frequently Asked Questions

We understand you might have some questions, so we have listed some common ones below. If you still find that we have been unable to answer your questions on drone finance below, feel free to reach out to us by email.

How much does it cost to ship?

FREE Delivery to any UK address; no matter the size.

The standard free delivery is available for all orders through our site. If the item is in stock in our warehouse, your item will be dispatched within one working day.  However, you can opt for Express Delivery at checkout (this will typically arrive the next day after placing your order). The cut-off time for same working day dispatch is 1 pm. 

There is a fee associated with all International orders going outside of the United Kingdom. Unfortunately for orders outside of the UK, Dronescend is not responsible for any customs and taxes applied to your order.

When will my order be dispatched?

Orders are usually dispatched within one working day after your payment has cleared. The cut-off time for same working day dispatch is 1 pm. If you choose Express Delivery at checkout, your order will be dispatched on the same working day (applies on Monday - Friday only). In case of a pre-order, it will be dispatched once we receive the stock in our warehouse.

When will I receive my order?

Once an order is shipped from our warehouse, you can expect it to arrive within 1-4 working days from the date of dispatch. If you have any questions, send us an email.

What happens in case of damage?

If your item gets damaged in transit, please contact us immediately and we will resolve the issue. Please save all packaging materials and damaged goods, as it will be required for filing a claim with the courier company.

RETURNS

REFUNDS (IF APPLICABLE)

Once your return is received and inspected, we will email you to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 5 - 10 working days.

Late or missing refunds (if applicable)
If you haven’t received a refund, first contact your bank and explain that you are expecting some funds. There is often some processing time before a refund is officially posted on your account.
If you’ve done all this and still have not received your refund, please contact us via email. 

EXCHANGES (IF APPLICABLE)

If you need to exchange an item, please contact us via phone or email, and we will provide you with an address to send the items back to.

GIFTS

If the item was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to give to you later, we will refund the gift giver, and they will find out about your return.

SHIPPING

To return your product, you should email us, and we will provide you with an address to send the items back to.

FAULTY ITEMS

Faulty items must be reported within 30 days of delivery and returned within 15 days from when they are reported to us. If you send an item back to us without appropriate shipping, any incurred charges by us as a result of the return will be deducted from your refund. You will be responsible for your shipping costs for returning your item. Shipping costs are non-refundable [unless there was a fault from our end]. 

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

Buy Now, Pay Later

We understand that buying a high-quality drone such as the DJI Mini 2 Fly More Combo can be expensive. We have used our industry knowledge to select the best possible drone finance provider, Klarna, to offer you the finance package of your choice. Spread the cost of your next drone with our Buy Now Pay Later merchant. Drone finance is now affordable, with 0% interest available for most of our products. Dronescend only offers drone finance from trusted experts.

How Does Drone Finance Work? 

We have partnered with Klarna to allow you to spread your payments, making your drone finance affordable. Drone finance on our website can be completed in four simple steps:

1. Add an item to the shopping basket.
2. Complete your personal information and delivery address.
3. Choose your prefered payment method and head to the drone finance merchant's website.
4. Choose your repayment option and complete the order.

Frequently Asked Questions

We understand you might have some questions, so we have listed some common ones below. If you still find that we have been unable to answer your questions on drone finance below, feel free to reach out to us by email.

How much does it cost to ship?

FREE Delivery to any UK address; no matter the size.

The standard free delivery is available for all orders through our site. If the item is in stock in our warehouse, your item will be dispatched within one working day.  However, you can opt for Express Delivery at checkout (this will typically arrive the next day after placing your order). The cut-off time for same working day dispatch is 1 pm. 

There is a fee associated with all International orders going outside of the United Kingdom. Unfortunately for orders outside of the UK, Dronescend is not responsible for any customs and taxes applied to your order.

When will my order be dispatched?

Orders are usually dispatched within one working day after your payment has cleared. The cut-off time for same working day dispatch is 1 pm. If you choose Express Delivery at checkout, your order will be dispatched on the same working day (applies on Monday - Friday only). In case of a pre-order, it will be dispatched once we receive the stock in our warehouse.

When will I receive my order?

Once an order is shipped from our warehouse, you can expect it to arrive within 1-4 working days from the date of dispatch. If you have any questions, send us an email.

What happens in case of damage?

If your item gets damaged in transit, please contact us immediately and we will resolve the issue. Please save all packaging materials and damaged goods, as it will be required for filing a claim with the courier company.

RETURNS

REFUNDS (IF APPLICABLE)

Once your return is received and inspected, we will email you to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 5 - 10 working days.

Late or missing refunds (if applicable)
If you haven’t received a refund, first contact your bank and explain that you are expecting some funds. There is often some processing time before a refund is officially posted on your account.
If you’ve done all this and still have not received your refund, please contact us via email. 

EXCHANGES (IF APPLICABLE)

If you need to exchange an item, please contact us via phone or email, and we will provide you with an address to send the items back to.

GIFTS

If the item was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to give to you later, we will refund the gift giver, and they will find out about your return.

SHIPPING

To return your product, you should email us, and we will provide you with an address to send the items back to.

FAULTY ITEMS

Faulty items must be reported within 30 days of delivery and returned within 15 days from when they are reported to us. If you send an item back to us without appropriate shipping, any incurred charges by us as a result of the return will be deducted from your refund. You will be responsible for your shipping costs for returning your item. Shipping costs are non-refundable [unless there was a fault from our end]. 

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

Buy Now, Pay Later

We understand that buying a high-quality drone such as the DJI Mini 2 Fly More Combo can be expensive. We have used our industry knowledge to select the best possible drone finance provider, Klarna, to offer you the finance package of your choice. Spread the cost of your next drone with our Buy Now Pay Later merchant. Drone finance is now affordable, with 0% interest available for most of our products. Dronescend only offers drone finance from trusted experts.

How Does Drone Finance Work? 

We have partnered with Klarna to allow you to spread your payments, making your drone finance affordable. Drone finance on our website can be completed in four simple steps:

1. Add an item to the shopping basket.
2. Complete your personal information and delivery address.
3. Choose your prefered payment method and head to the drone finance merchant's website.
4. Choose your repayment option and complete the order.

Frequently Asked Questions

We understand you might have some questions, so we have listed some common ones below. If you still find that we have been unable to answer your questions on drone finance below, feel free to reach out to us by email.

How much does it cost to ship?

FREE Delivery to any UK address; no matter the size.

The standard free delivery is available for all orders through our site. If the item is in stock in our warehouse, your item will be dispatched within one working day.  However, you can opt for Express Delivery at checkout (this will typically arrive the next day after placing your order). The cut-off time for same working day dispatch is 1 pm. 

There is a fee associated with all International orders going outside of the United Kingdom. Unfortunately for orders outside of the UK, Dronescend is not responsible for any customs and taxes applied to your order.

When will my order be dispatched?

Orders are usually dispatched within one working day after your payment has cleared. The cut-off time for same working day dispatch is 1 pm. If you choose Express Delivery at checkout, your order will be dispatched on the same working day (applies on Monday - Friday only). In case of a pre-order, it will be dispatched once we receive the stock in our warehouse.

When will I receive my order?

Once an order is shipped from our warehouse, you can expect it to arrive within 1-4 working days from the date of dispatch. If you have any questions, send us an email.

What happens in case of damage?

If your item gets damaged in transit, please contact us immediately and we will resolve the issue. Please save all packaging materials and damaged goods, as it will be required for filing a claim with the courier company.

RETURNS

REFUNDS (IF APPLICABLE)

Once your return is received and inspected, we will email you to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 5 - 10 working days.

Late or missing refunds (if applicable)
If you haven’t received a refund, first contact your bank and explain that you are expecting some funds. There is often some processing time before a refund is officially posted on your account.
If you’ve done all this and still have not received your refund, please contact us via email. 

EXCHANGES (IF APPLICABLE)

If you need to exchange an item, please contact us via phone or email, and we will provide you with an address to send the items back to.

GIFTS

If the item was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to give to you later, we will refund the gift giver, and they will find out about your return.

SHIPPING

To return your product, you should email us, and we will provide you with an address to send the items back to.

FAULTY ITEMS

Faulty items must be reported within 30 days of delivery and returned within 15 days from when they are reported to us. If you send an item back to us without appropriate shipping, any incurred charges by us as a result of the return will be deducted from your refund. You will be responsible for your shipping costs for returning your item. Shipping costs are non-refundable [unless there was a fault from our end]. 

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

Buy Now, Pay Later

We understand that buying a high-quality drone such as the DJI Mini 2 Fly More Combo can be expensive. We have used our industry knowledge to select the best possible drone finance provider, Klarna, to offer you the finance package of your choice. Spread the cost of your next drone with our Buy Now Pay Later merchant. Drone finance is now affordable, with 0% interest available for most of our products. Dronescend only offers drone finance from trusted experts.

How Does Drone Finance Work? 

We have partnered with Klarna to allow you to spread your payments, making your drone finance affordable. Drone finance on our website can be completed in four simple steps:

1. Add an item to the shopping basket.
2. Complete your personal information and delivery address.
3. Choose your prefered payment method and head to the drone finance merchant's website.
4. Choose your repayment option and complete the order.

Frequently Asked Questions

We understand you might have some questions, so we have listed some common ones below. If you still find that we have been unable to answer your questions on drone finance below, feel free to reach out to us by email.

How much does it cost to ship?

FREE Delivery to any UK address; no matter the size.

The standard free delivery is available for all orders through our site. If the item is in stock in our warehouse, your item will be dispatched within one working day.  However, you can opt for Express Delivery at checkout (this will typically arrive the next day after placing your order). The cut-off time for same working day dispatch is 1 pm. 

There is a fee associated with all International orders going outside of the United Kingdom. Unfortunately for orders outside of the UK, Dronescend is not responsible for any customs and taxes applied to your order.

When will my order be dispatched?

Orders are usually dispatched within one working day after your payment has cleared. The cut-off time for same working day dispatch is 1 pm. If you choose Express Delivery at checkout, your order will be dispatched on the same working day (applies on Monday - Friday only). In case of a pre-order, it will be dispatched once we receive the stock in our warehouse.

When will I receive my order?

Once an order is shipped from our warehouse, you can expect it to arrive within 1-4 working days from the date of dispatch. If you have any questions, send us an email.

What happens in case of damage?

If your item gets damaged in transit, please contact us immediately and we will resolve the issue. Please save all packaging materials and damaged goods, as it will be required for filing a claim with the courier company.

RETURNS

REFUNDS (IF APPLICABLE)

Once your return is received and inspected, we will email you to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 5 - 10 working days.

Late or missing refunds (if applicable)
If you haven’t received a refund, first contact your bank and explain that you are expecting some funds. There is often some processing time before a refund is officially posted on your account.
If you’ve done all this and still have not received your refund, please contact us via email. 

EXCHANGES (IF APPLICABLE)

If you need to exchange an item, please contact us via phone or email, and we will provide you with an address to send the items back to.

GIFTS

If the item was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to give to you later, we will refund the gift giver, and they will find out about your return.

SHIPPING

To return your product, you should email us, and we will provide you with an address to send the items back to.

FAULTY ITEMS

Faulty items must be reported within 30 days of delivery and returned within 15 days from when they are reported to us. If you send an item back to us without appropriate shipping, any incurred charges by us as a result of the return will be deducted from your refund. You will be responsible for your shipping costs for returning your item. Shipping costs are non-refundable [unless there was a fault from our end]. 

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

Buy Now, Pay Later

We understand that buying a high-quality drone such as the DJI Mini 2 Fly More Combo can be expensive. We have used our industry knowledge to select the best possible drone finance provider, Klarna, to offer you the finance package of your choice. Spread the cost of your next drone with our Buy Now Pay Later merchant. Drone finance is now affordable, with 0% interest available for most of our products. Dronescend only offers drone finance from trusted experts.

How Does Drone Finance Work? 

We have partnered with Klarna to allow you to spread your payments, making your drone finance affordable. Drone finance on our website can be completed in four simple steps:

1. Add an item to the shopping basket.
2. Complete your personal information and delivery address.
3. Choose your prefered payment method and head to the drone finance merchant's website.
4. Choose your repayment option and complete the order.

Frequently Asked Questions

We understand you might have some questions, so we have listed some common ones below. If you still find that we have been unable to answer your questions on drone finance below, feel free to reach out to us by email.

How much does it cost to ship?

FREE Delivery to any UK address; no matter the size.

The standard free delivery is available for all orders through our site. If the item is in stock in our warehouse, your item will be dispatched within one working day.  However, you can opt for Express Delivery at checkout (this will typically arrive the next day after placing your order). The cut-off time for same working day dispatch is 1 pm. 

There is a fee associated with all International orders going outside of the United Kingdom. Unfortunately for orders outside of the UK, Dronescend is not responsible for any customs and taxes applied to your order.

When will my order be dispatched?

Orders are usually dispatched within one working day after your payment has cleared. The cut-off time for same working day dispatch is 1 pm. If you choose Express Delivery at checkout, your order will be dispatched on the same working day (applies on Monday - Friday only). In case of a pre-order, it will be dispatched once we receive the stock in our warehouse.

When will I receive my order?

Once an order is shipped from our warehouse, you can expect it to arrive within 1-4 working days from the date of dispatch. If you have any questions, send us an email.

What happens in case of damage?

If your item gets damaged in transit, please contact us immediately and we will resolve the issue. Please save all packaging materials and damaged goods, as it will be required for filing a claim with the courier company.

RETURNS

REFUNDS (IF APPLICABLE)

Once your return is received and inspected, we will email you to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 5 - 10 working days.

Late or missing refunds (if applicable)
If you haven’t received a refund, first contact your bank and explain that you are expecting some funds. There is often some processing time before a refund is officially posted on your account.
If you’ve done all this and still have not received your refund, please contact us via email. 

EXCHANGES (IF APPLICABLE)

If you need to exchange an item, please contact us via phone or email, and we will provide you with an address to send the items back to.

GIFTS

If the item was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to give to you later, we will refund the gift giver, and they will find out about your return.

SHIPPING

To return your product, you should email us, and we will provide you with an address to send the items back to.

FAULTY ITEMS

Faulty items must be reported within 30 days of delivery and returned within 15 days from when they are reported to us. If you send an item back to us without appropriate shipping, any incurred charges by us as a result of the return will be deducted from your refund. You will be responsible for your shipping costs for returning your item. Shipping costs are non-refundable [unless there was a fault from our end]. 

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

Buy Now, Pay Later

We understand that buying a high-quality drone such as the DJI Mini 2 Fly More Combo can be expensive. We have used our industry knowledge to select the best possible drone finance provider, Klarna, to offer you the finance package of your choice. Spread the cost of your next drone with our Buy Now Pay Later merchant. Drone finance is now affordable, with 0% interest available for most of our products. Dronescend only offers drone finance from trusted experts.

How Does Drone Finance Work? 

We have partnered with Klarna to allow you to spread your payments, making your drone finance affordable. Drone finance on our website can be completed in four simple steps:

1. Add an item to the shopping basket.
2. Complete your personal information and delivery address.
3. Choose your prefered payment method and head to the drone finance merchant's website.
4. Choose your repayment option and complete the order.

Frequently Asked Questions

We understand you might have some questions, so we have listed some common ones below. If you still find that we have been unable to answer your questions on drone finance below, feel free to reach out to us by email.

How much does it cost to ship?

FREE Delivery to any UK address; no matter the size.

The standard free delivery is available for all orders through our site. If the item is in stock in our warehouse, your item will be dispatched within one working day.  However, you can opt for Express Delivery at checkout (this will typically arrive the next day after placing your order). The cut-off time for same working day dispatch is 1 pm. 

There is a fee associated with all International orders going outside of the United Kingdom. Unfortunately for orders outside of the UK, Dronescend is not responsible for any customs and taxes applied to your order.

When will my order be dispatched?

Orders are usually dispatched within one working day after your payment has cleared. The cut-off time for same working day dispatch is 1 pm. If you choose Express Delivery at checkout, your order will be dispatched on the same working day (applies on Monday - Friday only). In case of a pre-order, it will be dispatched once we receive the stock in our warehouse.

When will I receive my order?

Once an order is shipped from our warehouse, you can expect it to arrive within 1-4 working days from the date of dispatch. If you have any questions, send us an email.

What happens in case of damage?

If your item gets damaged in transit, please contact us immediately and we will resolve the issue. Please save all packaging materials and damaged goods, as it will be required for filing a claim with the courier company.

RETURNS

REFUNDS (IF APPLICABLE)

Once your return is received and inspected, we will email you to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 5 - 10 working days.

Late or missing refunds (if applicable)
If you haven’t received a refund, first contact your bank and explain that you are expecting some funds. There is often some processing time before a refund is officially posted on your account.
If you’ve done all this and still have not received your refund, please contact us via email. 

EXCHANGES (IF APPLICABLE)

If you need to exchange an item, please contact us via phone or email, and we will provide you with an address to send the items back to.

GIFTS

If the item was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to give to you later, we will refund the gift giver, and they will find out about your return.

SHIPPING

To return your product, you should email us, and we will provide you with an address to send the items back to.

FAULTY ITEMS

Faulty items must be reported within 30 days of delivery and returned within 15 days from when they are reported to us. If you send an item back to us without appropriate shipping, any incurred charges by us as a result of the return will be deducted from your refund. You will be responsible for your shipping costs for returning your item. Shipping costs are non-refundable [unless there was a fault from our end]. 

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

Buy Now, Pay Later

We understand that buying a high-quality drone such as the DJI Mini 2 Fly More Combo can be expensive. We have used our industry knowledge to select the best possible drone finance provider, Klarna, to offer you the finance package of your choice. Spread the cost of your next drone with our Buy Now Pay Later merchant. Drone finance is now affordable, with 0% interest available for most of our products. Dronescend only offers drone finance from trusted experts.

How Does Drone Finance Work? 

We have partnered with Klarna to allow you to spread your payments, making your drone finance affordable. Drone finance on our website can be completed in four simple steps:

1. Add an item to the shopping basket.
2. Complete your personal information and delivery address.
3. Choose your prefered payment method and head to the drone finance merchant's website.
4. Choose your repayment option and complete the order.

Frequently Asked Questions

We understand you might have some questions, so we have listed some common ones below. If you still find that we have been unable to answer your questions on drone finance below, feel free to reach out to us by email.

How much does it cost to ship?

FREE Delivery to any UK address; no matter the size.

The standard free delivery is available for all orders through our site. If the item is in stock in our warehouse, your item will be dispatched within one working day.  However, you can opt for Express Delivery at checkout (this will typically arrive the next day after placing your order). The cut-off time for same working day dispatch is 1 pm. 

There is a fee associated with all International orders going outside of the United Kingdom. Unfortunately for orders outside of the UK, Dronescend is not responsible for any customs and taxes applied to your order.

When will my order be dispatched?

Orders are usually dispatched within one working day after your payment has cleared. The cut-off time for same working day dispatch is 1 pm. If you choose Express Delivery at checkout, your order will be dispatched on the same working day (applies on Monday - Friday only). In case of a pre-order, it will be dispatched once we receive the stock in our warehouse.

When will I receive my order?

Once an order is shipped from our warehouse, you can expect it to arrive within 1-4 working days from the date of dispatch. If you have any questions, send us an email.

What happens in case of damage?

If your item gets damaged in transit, please contact us immediately and we will resolve the issue. Please save all packaging materials and damaged goods, as it will be required for filing a claim with the courier company.

RETURNS

REFUNDS (IF APPLICABLE)

Once your return is received and inspected, we will email you to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 5 - 10 working days.

Late or missing refunds (if applicable)
If you haven’t received a refund, first contact your bank and explain that you are expecting some funds. There is often some processing time before a refund is officially posted on your account.
If you’ve done all this and still have not received your refund, please contact us via email. 

EXCHANGES (IF APPLICABLE)

If you need to exchange an item, please contact us via phone or email, and we will provide you with an address to send the items back to.

GIFTS

If the item was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to give to you later, we will refund the gift giver, and they will find out about your return.

SHIPPING

To return your product, you should email us, and we will provide you with an address to send the items back to.

FAULTY ITEMS

Faulty items must be reported within 30 days of delivery and returned within 15 days from when they are reported to us. If you send an item back to us without appropriate shipping, any incurred charges by us as a result of the return will be deducted from your refund. You will be responsible for your shipping costs for returning your item. Shipping costs are non-refundable [unless there was a fault from our end]. 

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

Buy Now, Pay Later

We understand that buying a high-quality drone such as the DJI Mini 2 Fly More Combo can be expensive. We have used our industry knowledge to select the best possible drone finance provider, Klarna, to offer you the finance package of your choice. Spread the cost of your next drone with our Buy Now Pay Later merchant. Drone finance is now affordable, with 0% interest available for most of our products. Dronescend only offers drone finance from trusted experts.

How Does Drone Finance Work? 

We have partnered with Klarna to allow you to spread your payments, making your drone finance affordable. Drone finance on our website can be completed in four simple steps:

1. Add an item to the shopping basket.
2. Complete your personal information and delivery address.
3. Choose your prefered payment method and head to the drone finance merchant's website.
4. Choose your repayment option and complete the order.

Frequently Asked Questions

We understand you might have some questions, so we have listed some common ones below. If you still find that we have been unable to answer your questions on drone finance below, feel free to reach out to us by email.

How much does it cost to ship?

FREE Delivery to any UK address; no matter the size.

The standard free delivery is available for all orders through our site. If the item is in stock in our warehouse, your item will be dispatched within one working day.  However, you can opt for Express Delivery at checkout (this will typically arrive the next day after placing your order). The cut-off time for same working day dispatch is 1 pm. 

There is a fee associated with all International orders going outside of the United Kingdom. Unfortunately for orders outside of the UK, Dronescend is not responsible for any customs and taxes applied to your order.

When will my order be dispatched?

Orders are usually dispatched within one working day after your payment has cleared. The cut-off time for same working day dispatch is 1 pm. If you choose Express Delivery at checkout, your order will be dispatched on the same working day (applies on Monday - Friday only). In case of a pre-order, it will be dispatched once we receive the stock in our warehouse.

When will I receive my order?

Once an order is shipped from our warehouse, you can expect it to arrive within 1-4 working days from the date of dispatch. If you have any questions, send us an email.

What happens in case of damage?

If your item gets damaged in transit, please contact us immediately and we will resolve the issue. Please save all packaging materials and damaged goods, as it will be required for filing a claim with the courier company.

RETURNS

REFUNDS (IF APPLICABLE)

Once your return is received and inspected, we will email you to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 5 - 10 working days.

Late or missing refunds (if applicable)
If you haven’t received a refund, first contact your bank and explain that you are expecting some funds. There is often some processing time before a refund is officially posted on your account.
If you’ve done all this and still have not received your refund, please contact us via email. 

EXCHANGES (IF APPLICABLE)

If you need to exchange an item, please contact us via phone or email, and we will provide you with an address to send the items back to.

GIFTS

If the item was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to give to you later, we will refund the gift giver, and they will find out about your return.

SHIPPING

To return your product, you should email us, and we will provide you with an address to send the items back to.

FAULTY ITEMS

Faulty items must be reported within 30 days of delivery and returned within 15 days from when they are reported to us. If you send an item back to us without appropriate shipping, any incurred charges by us as a result of the return will be deducted from your refund. You will be responsible for your shipping costs for returning your item. Shipping costs are non-refundable [unless there was a fault from our end]. 

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

Buy Now, Pay Later

We understand that buying a high-quality drone such as the DJI Mini 2 Fly More Combo can be expensive. We have used our industry knowledge to select the best possible drone finance provider, Klarna, to offer you the finance package of your choice. Spread the cost of your next drone with our Buy Now Pay Later merchant. Drone finance is now affordable, with 0% interest available for most of our products. Dronescend only offers drone finance from trusted experts.

How Does Drone Finance Work? 

We have partnered with Klarna to allow you to spread your payments, making your drone finance affordable. Drone finance on our website can be completed in four simple steps:

1. Add an item to the shopping basket.
2. Complete your personal information and delivery address.
3. Choose your prefered payment method and head to the drone finance merchant's website.
4. Choose your repayment option and complete the order.

Frequently Asked Questions

We understand you might have some questions, so we have listed some common ones below. If you still find that we have been unable to answer your questions on drone finance below, feel free to reach out to us by email.

How much does it cost to ship?

FREE Delivery to any UK address; no matter the size.

The standard free delivery is available for all orders through our site. If the item is in stock in our warehouse, your item will be dispatched within one working day.  However, you can opt for Express Delivery at checkout (this will typically arrive the next day after placing your order). The cut-off time for same working day dispatch is 1 pm. 

There is a fee associated with all International orders going outside of the United Kingdom. Unfortunately for orders outside of the UK, Dronescend is not responsible for any customs and taxes applied to your order.

When will my order be dispatched?

Orders are usually dispatched within one working day after your payment has cleared. The cut-off time for same working day dispatch is 1 pm. If you choose Express Delivery at checkout, your order will be dispatched on the same working day (applies on Monday - Friday only). In case of a pre-order, it will be dispatched once we receive the stock in our warehouse.

When will I receive my order?

Once an order is shipped from our warehouse, you can expect it to arrive within 1-4 working days from the date of dispatch. If you have any questions, send us an email.

What happens in case of damage?

If your item gets damaged in transit, please contact us immediately and we will resolve the issue. Please save all packaging materials and damaged goods, as it will be required for filing a claim with the courier company.

RETURNS

REFUNDS (IF APPLICABLE)

Once your return is received and inspected, we will email you to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 5 - 10 working days.

Late or missing refunds (if applicable)
If you haven’t received a refund, first contact your bank and explain that you are expecting some funds. There is often some processing time before a refund is officially posted on your account.
If you’ve done all this and still have not received your refund, please contact us via email. 

EXCHANGES (IF APPLICABLE)

If you need to exchange an item, please contact us via phone or email, and we will provide you with an address to send the items back to.

GIFTS

If the item was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to give to you later, we will refund the gift giver, and they will find out about your return.

SHIPPING

To return your product, you should email us, and we will provide you with an address to send the items back to.

FAULTY ITEMS

Faulty items must be reported within 30 days of delivery and returned within 15 days from when they are reported to us. If you send an item back to us without appropriate shipping, any incurred charges by us as a result of the return will be deducted from your refund. You will be responsible for your shipping costs for returning your item. Shipping costs are non-refundable [unless there was a fault from our end]. 

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

Buy Now, Pay Later

We understand that buying a high-quality drone such as the DJI Mini 2 Fly More Combo can be expensive. We have used our industry knowledge to select the best possible drone finance provider, Klarna, to offer you the finance package of your choice. Spread the cost of your next drone with our Buy Now Pay Later merchant. Drone finance is now affordable, with 0% interest available for most of our products. Dronescend only offers drone finance from trusted experts.

How Does Drone Finance Work? 

We have partnered with Klarna to allow you to spread your payments, making your drone finance affordable. Drone finance on our website can be completed in four simple steps:

1. Add an item to the shopping basket.
2. Complete your personal information and delivery address.
3. Choose your prefered payment method and head to the drone finance merchant's website.
4. Choose your repayment option and complete the order.

Frequently Asked Questions

We understand you might have some questions, so we have listed some common ones below. If you still find that we have been unable to answer your questions on drone finance below, feel free to reach out to us by email.

How much does it cost to ship?

FREE Delivery to any UK address; no matter the size.

The standard free delivery is available for all orders through our site. If the item is in stock in our warehouse, your item will be dispatched within one working day.  However, you can opt for Express Delivery at checkout (this will typically arrive the next day after placing your order). The cut-off time for same working day dispatch is 1 pm. 

There is a fee associated with all International orders going outside of the United Kingdom. Unfortunately for orders outside of the UK, Dronescend is not responsible for any customs and taxes applied to your order.

When will my order be dispatched?

Orders are usually dispatched within one working day after your payment has cleared. The cut-off time for same working day dispatch is 1 pm. If you choose Express Delivery at checkout, your order will be dispatched on the same working day (applies on Monday - Friday only). In case of a pre-order, it will be dispatched once we receive the stock in our warehouse.

When will I receive my order?

Once an order is shipped from our warehouse, you can expect it to arrive within 1-4 working days from the date of dispatch. If you have any questions, send us an email.

What happens in case of damage?

If your item gets damaged in transit, please contact us immediately and we will resolve the issue. Please save all packaging materials and damaged goods, as it will be required for filing a claim with the courier company.

RETURNS

REFUNDS (IF APPLICABLE)

Once your return is received and inspected, we will email you to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 5 - 10 working days.

Late or missing refunds (if applicable)
If you haven’t received a refund, first contact your bank and explain that you are expecting some funds. There is often some processing time before a refund is officially posted on your account.
If you’ve done all this and still have not received your refund, please contact us via email. 

EXCHANGES (IF APPLICABLE)

If you need to exchange an item, please contact us via phone or email, and we will provide you with an address to send the items back to.

GIFTS

If the item was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to give to you later, we will refund the gift giver, and they will find out about your return.

SHIPPING

To return your product, you should email us, and we will provide you with an address to send the items back to.

FAULTY ITEMS

Faulty items must be reported within 30 days of delivery and returned within 15 days from when they are reported to us. If you send an item back to us without appropriate shipping, any incurred charges by us as a result of the return will be deducted from your refund. You will be responsible for your shipping costs for returning your item. Shipping costs are non-refundable [unless there was a fault from our end]. 

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

Buy Now, Pay Later

We understand that buying a high-quality drone such as the DJI Mini 2 Fly More Combo can be expensive. We have used our industry knowledge to select the best possible drone finance provider, Klarna, to offer you the finance package of your choice. Spread the cost of your next drone with our Buy Now Pay Later merchant. Drone finance is now affordable, with 0% interest available for most of our products. Dronescend only offers drone finance from trusted experts.

How Does Drone Finance Work? 

We have partnered with Klarna to allow you to spread your payments, making your drone finance affordable. Drone finance on our website can be completed in four simple steps:

1. Add an item to the shopping basket.
2. Complete your personal information and delivery address.
3. Choose your prefered payment method and head to the drone finance merchant's website.
4. Choose your repayment option and complete the order.

Frequently Asked Questions

We understand you might have some questions, so we have listed some common ones below. If you still find that we have been unable to answer your questions on drone finance below, feel free to reach out to us by email.

How much does it cost to ship?

FREE Delivery to any UK address; no matter the size.

The standard free delivery is available for all orders through our site. If the item is in stock in our warehouse, your item will be dispatched within one working day.  However, you can opt for Express Delivery at checkout (this will typically arrive the next day after placing your order). The cut-off time for same working day dispatch is 1 pm. 

There is a fee associated with all International orders going outside of the United Kingdom. Unfortunately for orders outside of the UK, Dronescend is not responsible for any customs and taxes applied to your order.

When will my order be dispatched?

Orders are usually dispatched within one working day after your payment has cleared. The cut-off time for same working day dispatch is 1 pm. If you choose Express Delivery at checkout, your order will be dispatched on the same working day (applies on Monday - Friday only). In case of a pre-order, it will be dispatched once we receive the stock in our warehouse.

When will I receive my order?

Once an order is shipped from our warehouse, you can expect it to arrive within 1-4 working days from the date of dispatch. If you have any questions, send us an email.

What happens in case of damage?

If your item gets damaged in transit, please contact us immediately and we will resolve the issue. Please save all packaging materials and damaged goods, as it will be required for filing a claim with the courier company.

RETURNS

REFUNDS (IF APPLICABLE)

Once your return is received and inspected, we will email you to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 5 - 10 working days.

Late or missing refunds (if applicable)
If you haven’t received a refund, first contact your bank and explain that you are expecting some funds. There is often some processing time before a refund is officially posted on your account.
If you’ve done all this and still have not received your refund, please contact us via email. 

EXCHANGES (IF APPLICABLE)

If you need to exchange an item, please contact us via phone or email, and we will provide you with an address to send the items back to.

GIFTS

If the item was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to give to you later, we will refund the gift giver, and they will find out about your return.

SHIPPING

To return your product, you should email us, and we will provide you with an address to send the items back to.

FAULTY ITEMS

Faulty items must be reported within 30 days of delivery and returned within 15 days from when they are reported to us. If you send an item back to us without appropriate shipping, any incurred charges by us as a result of the return will be deducted from your refund. You will be responsible for your shipping costs for returning your item. Shipping costs are non-refundable [unless there was a fault from our end]. 

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

Buy Now, Pay Later

We understand that buying a high-quality drone such as the DJI Mini 2 Fly More Combo can be expensive. We have used our industry knowledge to select the best possible drone finance provider, Klarna, to offer you the finance package of your choice. Spread the cost of your next drone with our Buy Now Pay Later merchant. Drone finance is now affordable, with 0% interest available for most of our products. Dronescend only offers drone finance from trusted experts.

How Does Drone Finance Work? 

We have partnered with Klarna to allow you to spread your payments, making your drone finance affordable. Drone finance on our website can be completed in four simple steps:

1. Add an item to the shopping basket.
2. Complete your personal information and delivery address.
3. Choose your prefered payment method and head to the drone finance merchant's website.
4. Choose your repayment option and complete the order.

Frequently Asked Questions

We understand you might have some questions, so we have listed some common ones below. If you still find that we have been unable to answer your questions on drone finance below, feel free to reach out to us by email.

How much does it cost to ship?

FREE Delivery to any UK address; no matter the size.

The standard free delivery is available for all orders through our site. If the item is in stock in our warehouse, your item will be dispatched within one working day.  However, you can opt for Express Delivery at checkout (this will typically arrive the next day after placing your order). The cut-off time for same working day dispatch is 1 pm. 

There is a fee associated with all International orders going outside of the United Kingdom. Unfortunately for orders outside of the UK, Dronescend is not responsible for any customs and taxes applied to your order.

When will my order be dispatched?

Orders are usually dispatched within one working day after your payment has cleared. The cut-off time for same working day dispatch is 1 pm. If you choose Express Delivery at checkout, your order will be dispatched on the same working day (applies on Monday - Friday only). In case of a pre-order, it will be dispatched once we receive the stock in our warehouse.

When will I receive my order?

Once an order is shipped from our warehouse, you can expect it to arrive within 1-4 working days from the date of dispatch. If you have any questions, send us an email.

What happens in case of damage?

If your item gets damaged in transit, please contact us immediately and we will resolve the issue. Please save all packaging materials and damaged goods, as it will be required for filing a claim with the courier company.

RETURNS

REFUNDS (IF APPLICABLE)

Once your return is received and inspected, we will email you to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 5 - 10 working days.

Late or missing refunds (if applicable)
If you haven’t received a refund, first contact your bank and explain that you are expecting some funds. There is often some processing time before a refund is officially posted on your account.
If you’ve done all this and still have not received your refund, please contact us via email. 

EXCHANGES (IF APPLICABLE)

If you need to exchange an item, please contact us via phone or email, and we will provide you with an address to send the items back to.

GIFTS

If the item was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to give to you later, we will refund the gift giver, and they will find out about your return.

SHIPPING

To return your product, you should email us, and we will provide you with an address to send the items back to.

FAULTY ITEMS

Faulty items must be reported within 30 days of delivery and returned within 15 days from when they are reported to us. If you send an item back to us without appropriate shipping, any incurred charges by us as a result of the return will be deducted from your refund. You will be responsible for your shipping costs for returning your item. Shipping costs are non-refundable [unless there was a fault from our end]. 

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

Buy Now, Pay Later

We understand that buying a high-quality drone such as the DJI Mini 2 Fly More Combo can be expensive. We have used our industry knowledge to select the best possible drone finance provider, Klarna, to offer you the finance package of your choice. Spread the cost of your next drone with our Buy Now Pay Later merchant. Drone finance is now affordable, with 0% interest available for most of our products. Dronescend only offers drone finance from trusted experts.

How Does Drone Finance Work? 

We have partnered with Klarna to allow you to spread your payments, making your drone finance affordable. Drone finance on our website can be completed in four simple steps:

1. Add an item to the shopping basket.
2. Complete your personal information and delivery address.
3. Choose your prefered payment method and head to the drone finance merchant's website.
4. Choose your repayment option and complete the order.

Frequently Asked Questions

We understand you might have some questions, so we have listed some common ones below. If you still find that we have been unable to answer your questions on drone finance below, feel free to reach out to us by email.

How much does it cost to ship?

FREE Delivery to any UK address; no matter the size.

The standard free delivery is available for all orders through our site. If the item is in stock in our warehouse, your item will be dispatched within one working day.  However, you can opt for Express Delivery at checkout (this will typically arrive the next day after placing your order). The cut-off time for same working day dispatch is 1 pm. 

There is a fee associated with all International orders going outside of the United Kingdom. Unfortunately for orders outside of the UK, Dronescend is not responsible for any customs and taxes applied to your order.

When will my order be dispatched?

Orders are usually dispatched within one working day after your payment has cleared. The cut-off time for same working day dispatch is 1 pm. If you choose Express Delivery at checkout, your order will be dispatched on the same working day (applies on Monday - Friday only). In case of a pre-order, it will be dispatched once we receive the stock in our warehouse.

When will I receive my order?

Once an order is shipped from our warehouse, you can expect it to arrive within 1-4 working days from the date of dispatch. If you have any questions, send us an email.

What happens in case of damage?

If your item gets damaged in transit, please contact us immediately and we will resolve the issue. Please save all packaging materials and damaged goods, as it will be required for filing a claim with the courier company.

RETURNS

REFUNDS (IF APPLICABLE)

Once your return is received and inspected, we will email you to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 5 - 10 working days.

Late or missing refunds (if applicable)
If you haven’t received a refund, first contact your bank and explain that you are expecting some funds. There is often some processing time before a refund is officially posted on your account.
If you’ve done all this and still have not received your refund, please contact us via email. 

EXCHANGES (IF APPLICABLE)

If you need to exchange an item, please contact us via phone or email, and we will provide you with an address to send the items back to.

GIFTS

If the item was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to give to you later, we will refund the gift giver, and they will find out about your return.

SHIPPING

To return your product, you should email us, and we will provide you with an address to send the items back to.

FAULTY ITEMS

Faulty items must be reported within 30 days of delivery and returned within 15 days from when they are reported to us. If you send an item back to us without appropriate shipping, any incurred charges by us as a result of the return will be deducted from your refund. You will be responsible for your shipping costs for returning your item. Shipping costs are non-refundable [unless there was a fault from our end]. 

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

Buy Now, Pay Later

We understand that buying a high-quality drone such as the DJI Mini 2 Fly More Combo can be expensive. We have used our industry knowledge to select the best possible drone finance provider, Klarna, to offer you the finance package of your choice. Spread the cost of your next drone with our Buy Now Pay Later merchant. Drone finance is now affordable, with 0% interest available for most of our products. Dronescend only offers drone finance from trusted experts.

How Does Drone Finance Work? 

We have partnered with Klarna to allow you to spread your payments, making your drone finance affordable. Drone finance on our website can be completed in four simple steps:

1. Add an item to the shopping basket.
2. Complete your personal information and delivery address.
3. Choose your prefered payment method and head to the drone finance merchant's website.
4. Choose your repayment option and complete the order.

Frequently Asked Questions

We understand you might have some questions, so we have listed some common ones below. If you still find that we have been unable to answer your questions on drone finance below, feel free to reach out to us by email.

How much does it cost to ship?

FREE Delivery to any UK address; no matter the size.

The standard free delivery is available for all orders through our site. If the item is in stock in our warehouse, your item will be dispatched within one working day.  However, you can opt for Express Delivery at checkout (this will typically arrive the next day after placing your order). The cut-off time for same working day dispatch is 1 pm. 

There is a fee associated with all International orders going outside of the United Kingdom. Unfortunately for orders outside of the UK, Dronescend is not responsible for any customs and taxes applied to your order.

When will my order be dispatched?

Orders are usually dispatched within one working day after your payment has cleared. The cut-off time for same working day dispatch is 1 pm. If you choose Express Delivery at checkout, your order will be dispatched on the same working day (applies on Monday - Friday only). In case of a pre-order, it will be dispatched once we receive the stock in our warehouse.

When will I receive my order?

Once an order is shipped from our warehouse, you can expect it to arrive within 1-4 working days from the date of dispatch. If you have any questions, send us an email.

What happens in case of damage?

If your item gets damaged in transit, please contact us immediately and we will resolve the issue. Please save all packaging materials and damaged goods, as it will be required for filing a claim with the courier company.

RETURNS

REFUNDS (IF APPLICABLE)

Once your return is received and inspected, we will email you to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 5 - 10 working days.

Late or missing refunds (if applicable)
If you haven’t received a refund, first contact your bank and explain that you are expecting some funds. There is often some processing time before a refund is officially posted on your account.
If you’ve done all this and still have not received your refund, please contact us via email. 

EXCHANGES (IF APPLICABLE)

If you need to exchange an item, please contact us via phone or email, and we will provide you with an address to send the items back to.

GIFTS

If the item was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to give to you later, we will refund the gift giver, and they will find out about your return.

SHIPPING

To return your product, you should email us, and we will provide you with an address to send the items back to.

FAULTY ITEMS

Faulty items must be reported within 30 days of delivery and returned within 15 days from when they are reported to us. If you send an item back to us without appropriate shipping, any incurred charges by us as a result of the return will be deducted from your refund. You will be responsible for your shipping costs for returning your item. Shipping costs are non-refundable [unless there was a fault from our end]. 

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

Buy Now, Pay Later

We understand that buying a high-quality drone such as the DJI Mini 2 Fly More Combo can be expensive. We have used our industry knowledge to select the best possible drone finance provider, Klarna, to offer you the finance package of your choice. Spread the cost of your next drone with our Buy Now Pay Later merchant. Drone finance is now affordable, with 0% interest available for most of our products. Dronescend only offers drone finance from trusted experts.

How Does Drone Finance Work? 

We have partnered with Klarna to allow you to spread your payments, making your drone finance affordable. Drone finance on our website can be completed in four simple steps:

1. Add an item to the shopping basket.
2. Complete your personal information and delivery address.
3. Choose your prefered payment method and head to the drone finance merchant's website.
4. Choose your repayment option and complete the order.

Frequently Asked Questions

We understand you might have some questions, so we have listed some common ones below. If you still find that we have been unable to answer your questions on drone finance below, feel free to reach out to us by email.